Effective Date: 30 July 2025 Last Updated: 30 July 2025 Welcome to Shielded Steel, LLC ("Company", "we", "us", or "our"). These Terms of Service (“Terms”) govern your use of our website, services, and any communication or business conducted with Shielded Steel, LLC, whether in-person, online, or by phone. By engaging with our services or visiting our website (https://shieldedsteel.wixsite.com/shieldedsteelfab), you agree to be bound by these Terms. ________________________________________ 1. Services Provided Shielded Steel, LLC is a small, home-based welding and metal fabrication shop that provides general welding services, custom fabrication, and related metalwork projects. Services are offered on a per-project basis and subject to availability. ________________________________________ 2. Not a Licensed Contractor – Disclaimer Shielded Steel, LLC is not a licensed contractor. We do not hold a general contractor’s license and are not authorized to perform work requiring licensure under local, state, or federal regulations. It is the customer’s responsibility to determine whether our services meet regulatory or code requirements for their specific project. ________________________________________ 3. Estimates and Pricing All quotes or estimates are non-binding and provided in good faith based on available material costs and project scope at the time of inquiry. Pricing is subject to change at our discretion due to fluctuations in material costs, labor availability, or changes in economic conditions. Customers will be notified of pricing updates before any work begins, and no work will proceed without customer approval of final cost. ________________________________________ 4. Payments and Deposits •Payment terms will be discussed on a per-project basis. •A deposit may be required before work begins. Usually, 50% of project total. •Remaining balances must be paid upon completion unless otherwise agreed upon in writing. Late payments may incur additional fees or interest as allowed by applicable law. ________________________________________ 5. Cancellations and Refunds We reserve the right to cancel or decline any project for any reason. Customers may cancel scheduled work by providing reasonable notice. Deposits may be refundable or non-refundable depending on project stage and materials already purchased. ________________________________________ 6. Limited Warranty and Liability We stand by the quality of our craftsmanship, but due to the nature of custom metalwork, all sales are final unless otherwise stated in writing. To the fullest extent permitted by law: •Shielded Steel, LLC is not liable for any indirect, incidental, or consequential damages, including property damage or loss of use. •Our liability, if any, shall be limited to the actual amount paid by the customer for the service or product in question. Customers are responsible for the appropriate installation, use, and maintenance of fabricated items. ________________________________________ 7. Customer Responsibilities Customers must: •Accurately describe their project needs and specifications. •Ensure site conditions (if on-location work is needed) are safe and accessible. •Verify that any work complies with local codes or regulations (if applicable). We reserve the right to refuse service if the work environment is unsafe or unsuitable. ________________________________________ 8. Intellectual Property All content, designs, text, images, and media on our website and marketing materials are the property of Shielded Steel, LLC and may not be used or reproduced without written permission. ________________________________________ 9. Third-Party Links Our website or communications may include links to third-party sites or services. We are not responsible for the content, policies, or actions of those third parties. ________________________________________ 10. Changes to These Terms We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with a revised effective date. Continued use of our services or site after such changes constitutes acceptance. ________________________________________ 11. Governing Law These Terms are governed by the laws of the State of Arizona, without regard to its conflict of law principles. ________________________________________ 12. Contact Information For questions or concerns regarding these Terms, please contact: Shielded Steel, LLC Email: shieldedsteel@gmail.com Phone: 9287324171 Location: Lake Havasu City, AZ 86404